Frequently Asked Questions
Everything you need to know about your Liberty Shoes experience.
What is your return policy?
We offer a 30-day hassle-free return policy for all unworn shoes in their original packaging. Simply visit our Returns Portal to start your request.
How do I determine my correct shoe size?
Each product page features a detailed size guide. We recommend measuring your foot from heel to toe and comparing it to our chart, as fit can vary slightly between athletic and formal styles.
Do you offer international shipping?
Yes, Liberty Shoes ships to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.
How should I care for my leather shoes?
To maintain the quality of your leather footwear, we recommend using a damp cloth for cleaning and applying a high-quality leather conditioner every 3 months to prevent cracking.
When will my order arrive?
Standard shipping typically takes 3-5 business days within the domestic region. You will receive a tracking number via email as soon as your order leaves our warehouse.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.